Privacy Policy

This privacy policy explains what personal data we collect when you call or message us, and how we use it. We keep it short and plain. Contact us with any question about your data.

What information we collect

When you call or message us on WhatsApp, we collect your name, your phone number and details about your vehicle, such as the make, model, year and registration number. We also note where the car is, so we can come to you. We do not collect payment card details on this website, and we do not ask for your address beyond the location of the car.

How we use your information

We use your details only to arrange your visit, make your key and contact you about the job. We do not use your details for marketing, and we do not sell them. We do not send newsletters.

How long we keep it

We keep your details only as long as needed for your job and for any later question about it.

Who we share it with

We do not share your details with anyone else, except where the law requires it. We do not use analytics on this website, so no visit data goes to an analytics company.

Cookies

This website does not use analytics cookies. There is no cookie banner because there is nothing to consent to. Read our cookie policy for the full detail.

Your rights

If you want to know what details we hold about you, or you want us to correct or delete them, call or WhatsApp us and we will help. You can also complain to the Information Commissioner's Office if you think we have handled your data badly.

Contact us about your data

Call 07367 634032 or message us on WhatsApp. You will find the full details on our contact page.

Thank you for reading this policy.

Last updated: 7 November 2026 · Written by Car Key Fob Replacement Birmingham